Patient Experience Team

After patients and their loved ones experience Doctors Express, they often wish to share their compliments, concerns or suggestions for improvement regarding the care they’ve received.

Doctors Express and your healthcare professionals here value and welcome your feedback. It is a vital element to continuously improving quality of care, patient safety, and overall service to you and future patients.

The Patient Experience Office is here to address concerns about your care experience at Doctors Express via email to patientexperience@doctorsexpress.ky, or online form. Please note that patient experience staff are not
equipped or authorized to answer medical questions or provide follow up care.

If you would like to share feedback with the Patient Experience Office, please select one of the methods below.