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Google Rating

4.8

Doctors Express Urgent Care

4.8

Kevron reid

23:57 21 Apr 21

Visit was excellent. Baby girl (18mths) had a very high fever and their care, bedside manor and expertise was top notch

Alli Bailey

23:39 01 Feb 21

Wonderful caring and compassionate staff, the ladies on reception , doctors and pharmacist.

Rahul Kadle

17:15 27 Nov 20

Overpriced!The front desk said they will email me the invoice but it's been a month they still haven't. Not happy.

Johann Whorms

20:18 27 Oct 20

Excellent service. Easy for newcomers.

Dwight Lawrence

22:57 17 Oct 20

Doctors Express is definitely a different medical facility. Perfect Genuine Service with a lovely smile from Sophie, Rachel, including other staff . I would definitely advise other people to visit and get that wonderful experience. Great place!!!

Margaret Morash

16:26 19 Aug 20

I had a great experience at Doctors Express, from reception when I walked in everyone was so kind and helpful. Dr Deasey and Nurse Silver were both fantastic, they were thorough and efficient. I was in and out in 30 minutes. I would definitely recommend Doctors Express.

Steve Bray

20:14 12 Aug 20

Clean, fast and excellent service with a smile - best doctors on the island an a great telemedicine facility

Laura Goucke

22:34 04 Aug 20

I had an excellent experience at Drs Express. The care provided by all the staff, particularly Dr Deasey, was amongst the best I’ve experienced in Cayman. Dr Deasey was efficient, knowledgeable and thorough. I would highly recommend this clinic, in the case of an emergency, or for any reason.

Rebecca Tyers-Smith

01:18 26 Feb 20

We had an excellent experience recently at doctors express. Dr Deacys approach was extremely professional yet warm and put our daughter at ease from the second she walked in. She was very gentle, through and answered all my questions and concerns. Thank you so much

Judy Furer

18:29 11 Jan 20

Was seen in a timely manner. Doctors and nurses all very professional and provided excellent medical care. Was properly diagnosed and given the right medication for my sinuses. Highly recommended Doctors Express.

Alistair Cowper

21:46 20 Dec 19

Merry Xmas and thanks to all of the Staff at Doctors Express. We have a toddler and are frequent visitors to the clinic. As all parents know kids tend to need care outside of normal working hours and DE is open everyday till 9, and on holidays. The clinic is immaculately kept with a very friendly atmosphere. The staff are efficient, caring and current in their medical practice. Most importantly the doctors and nurses practice medicine with a warm personal humanistic touch. I cant say enough good things about Dr Gabor and Dr Hill. Two thumbs up from me.

Krista Vaicaitis

18:03 10 Nov 19

Excellent service and was able to see a doctor very quickly on a Sunday morning. The first time I used this facility I was a visitor and had an emergency. The second time as a resident I had a minor issue and happened to see the same doctor who treated my emergency! She actually remembered me. That plus the Lithuanian-speaking receptionist made the experience enjoyable and personal. I would refer any resident or visitor to use this facility as they are a modern, clean and friendly environment.

Paul Mullen

18:30 01 Nov 19

It is nice to have a modern facility on island such as Doctors Express. I decided to visit after using another doctor for 5 years. I was impressed with the mindset of Dr. Xantus after speaking with him and will definitely come back again.

Kevin Morales

16:32 25 Oct 19

Doctors Express offers short wait times and quality care. Nurse Marissa, in particular, is great. For whatever reason, she is always working when someone from my family needs to go. She knows my two sons by name and makes us feel comfortable and welcome. We really appreciate the attention she gives us!

Guy Cowan

22:30 24 Oct 19

Superb. Would not hesitate to recommend - they have first class facilities and have become our primary health care provider. It’s fantastic to be able to walk in at 8pm on a Sunday and see a doctor almost immediately.

Damon Wilson

18:22 27 Sep 19

I've been a patient of Doctors Express Urgent Care many times. I consider them my primary health care provider. The facilities are world class and the staff are professional, knowledgeable, attentive and caring. I find the services to be affordable and genuinely feel like I am a priority when I am being treated. I highly recommend this health care provider and thank them for their incredible service.

Jacqueline Monge

18:15 23 Sep 19

Never fun to visit urgent care on vacation but if you must, I highly recommend this facility. The facility itself is immaculately clean. Easy to get to, easy to make an appointment. The front desk staff was courteous, informative and sympathetic. I was brought back to see a Doctor within minutes. I did end up waiting quite awhile as there was only one doctor on staff this day but when I did get seen by Dr Daisy (as well as the nurse) the care was wonderful. So not a fun visit of course but the care was great. Nice to have the pharmacy on site too. Very convenient. Only downside is that it is much more expensive than going to see urgent care in the US. Be prepared for the visit to cost USD 325.00 to start and any treatment is additional. They do not accept US insurance but you may submit when you are back. Thank you Dr Daisy!!

Pim Bookal

00:06 26 Aug 19

Made a visit just now, AWESOME Experience , was feeling better before I left there. 🙏 very clean, professional and prompt service. Thank you guys thanks to Dr. Carol Johnson, Nurses Jennifer and Marissa God Bless you all

Patrick Ball

19:36 09 Aug 19

Doctors Express really lives up to its name! I have been on multiple occasions, greeted with very friendly reception staff and then with always less than 5 minutes wait to see a doctor. I saw Dr Gabor Xantus who was extremely knowledgable, friendly and with his upbeat personality and humour makes any situation instantly better. The after care is the also 10/10, Dr Xantus provided me with his contact details and requested I send him picture updates the following day, within 30 minutes of sending an email, he had called me back to discuss and then a few days later I went back for another check up with again the same amazing (&quick) service! 100% would recommend to anyone who needs to see a doctor, honestly one of my best doctor experiences to date !!

Tristan Pope

15:30 06 Aug 19

Very quick service. Clean facility and friendly staff. As per other negative comments (and with everything in Cayman) it’s “expensive”. I’m not an insurance expert but it would make sense to me to have travel insurance if you are coming and aren’t sure you are covered.

Angela Potter

15:10 16 Jul 19

I was visiting Grand Cayman on holiday and unfortunately kicked something in the water while snorkling and injured my foot. The cut and bruise weren't so bad but the cut then became infected. Going into Doctors Express was easy and registering was very easy also. I only had to wait about 5 minutes to be seen. The front of house staff were very friendly and helpful. The most amazing person was Dr Xantus. He was very caring and very helpful offering different options to help. He called me to make sure I was okay during my course of medication and showed very personal care. I was very grateful for Doctors Express.

Michelle Popescu

21:44 17 Jun 19

Having to seek medical attention whilst on holiday is never something you look forward to. I am sure happy I walked in to this facility. Beginning with reception, who were diligent and very helpful. I walked in on Saturday to what seemed to be a very busy day for them, and they did not hesitate to have me seen quickly. Nurse Marissa greeted me in reception with a bright and welcoming smile. I was seen by Dr. Malik. I would just like to add, that though I have only met them both on this instance they have earned a warm spot in my heart, as they have left an impression on me of what medical care all around the world should be like. They were very knowledgeable, reassuring, and calming so much so that it did not feel like an emergency and there was little to no stress involved. I walked in feeling horrible, and walked out ready to get back and enjoy my holiday! Thank you Dr. Malik and nurse Marissa! You are gems!

Sherrie Ehman

12:28 07 Jun 19

I was bitten by our family cat and got a very bad infection. I have nothing but wonderful things to say about Doctors Express. I have lived in 4 countries and I must say this was the best care I have ever been given. Everyone was loving, caring, friendly, knowledgable and up to date with current medical information. Dr. Gabor even took time from his day to call me himself to see how I was doing. I would recommend Doctors Express 100%

1vasiliv1

15:26 13 May 19

Great service. You fill out forms once and then the next time you just sign into their tablet with your name. I was looked at 10 minutes after I arrived. No longer had to fill out mountains of paperwork and wait 3 hrs for a Doctor to see me. They had the meds I needed on hand and walked out of their offices with a sense of accomplishment not a sense of wasted time.

Summer LaRue

15:32 11 May 19

I cannot say enough good things about this place. Each time I have gone I am met by the most friendlies, empathetic and compassionate receptionists. The facility is clean, modern and use the most current technology. The nurses are friendly, caring and considerate. Dr. Gabor is the most incredible doctor I think I have ever met. He is so knowledgeable and explains everything so thoroughly and carefully to ensure he is understood. He provided so much guidance and advice that I feel he actually cares about my long term health and is not just trying to pacify a problem for the moment. The fact he suggests so many drug free solutions long term also makes me feel he really has my best interests in mind. The icing on the cake is he has called me to follow up and see how I am doing! Amazing!

Vanessa Ebanks

17:12 10 May 19

I love Doctors Express, having a 3 year old going into a doctors office has never been easier, the staff was so helpful and friendly! The technology was great!! Michelle and Sophie are so awesome!! They were so welcoming and helpful!!

L Tourist

05:33 02 May 19

Wonderful service. Dr Malik and team were very professional and kind. The service was better than we could have anticipated. Thank you for helping us enjoy our holiday without major disruption!

NORA BURKE

01:25 30 Apr 19

The service was very prompt and the care was excellent. Dr Mallick was very friendly and professional and gave an excellent diagnosis. I had to return for wound dressing and Nurse Marissa also provided excellent care. I would have no hesitation in recommending Drs Express to any of my family or friends.

Bonnie

15:46 29 Apr 19

My husband’s ears were full of wax, so we went there to get it removed. Everyone from the front desk, to all the nurses & Dr., we’re very professional and courteous. They were very successful in removing all the wax without any pain or dizziness. I would definitely recommend this urgent care! They’re the best!!!

Veronika Viola

14:49 28 Apr 19

Doctors Express is the only place I go to whenever it’s needed since they are professional and friendly from the moment I step in. After checking in a nurse is there within minutes to start the process. In my case, Marissa. She was extremely helpful, although, it seemed to be a busy day for them. I didn’t feel neglected even tho I had to wait for the doctor as he was dealing with other patients. Beautiful well equipped waiting room, but they are extremely cold. That’s my only complaint, really. Dr. Gabor was excellent. His professionalism and customer service was flawless regardless of the busy day. He explained everything upfront and was very kind during my visit. He did a great job, thank you! I’d recommend Doctors Express 100%. If Dr. Gabor is available ask for him, he will take an exceptional care of you.

Keith Jacobson

20:16 16 Apr 19

Ask for Dr Malik, she was amazing! Visiting the island and needed 4 stitches and she did an outstanding job AND was super nice!

Sheredan Coulburn

19:02 16 Apr 19

I saw Dr Sadia Malik and it was a great experience. She was honest, informative and kind. I would highly recommend her and Doctors Express to anyone! Thank you Dr Malik.

Krista Finch

15:15 14 Apr 19

Great experience at Doctors Express. Took an X-ray for my daughter’s broken arm and was flexible about how to cast- waterproof or normal. Dr. Gabor was very knowledgeable and even answered questions about medical concerns for my other child. My only complaint is the essential oils in the lobby activated my allergies.

Anya & Dima

18:53 13 Apr 19

Had a horrid allergic reaction and was recommended doctors express. Was seen in 5 minutes, doctor was very knowledgeable and I had a steroid in my hands 5 minutes later. Thank you!!!!

Marley Thelin

21:29 15 Mar 19

we've been to a few Urgent care facilities in our day but it's ALWAYS the service and knowledge of the Doctors and Nurses that count. And we were overly impressed with Dr. Malik and Nurse Marissa with how they handled our unique situation. Sincerely engaged to our needs and professionally adept and classy from start to finish. The suggestions and options were more than we had expected but gave us some control over a few routes we could have chosen from. Thank you Dr Malik and RN Marissa! Massive shout out to you two!

rp Stan

14:12 28 Feb 19

I have found this clinic, because I needed urgent care on a Sunday, the team here is just absolutely fabulous, the best medical care I have ever received anywhere period. We are truly blessed to have them on Island. Thank you a million times!

Joshua Foster

18:03 14 Jan 19

Went to doctors express to get my work permit medical done. The staff are super friendly and the hole process took under 1 hour and you walk out with all the information there and then. Would highly recommend this place to everyone for any needs. Found my new local doctors facility on island.

Courtney Cochrell

22:47 09 Dec 18

It’s been an amazing experience at Doctor’s Express Urgent Care Clinic! We just flew in from the United States and needed to be seen immediately. The staff is super friendly, very professional, and worked with our out of country insurance issues. We highly recommend it!

Shemina Barnes

20:04 27 Nov 18

One of the best and fastest doctor visits I've had! Staff were very friendly and extremely informative. I highly recommend coming here. They are up to date with the convenience of technology (private and personal checking in). Very efficient overall!

Tatiana Perrier

23:28 04 Apr 18

I visited this clinic with a large dog bite and the doctor was amazing! Dr Molsen made sure I was lying comfortably before examining my wound and then gave me a local anaesthetic before starting the the cleaning and stitching, first the inside muscle and then the outer skin. It was essentially a mini surgery and she ensured that it was done in a meticulously sterile manner. She did such excellent work with great attention to detail, closing the wound in such a way that the it healed so nicely and quickly. Her stitching is second to none and throughout I felt that I was in very good hands. She explained everything very well (for example choice of dissolvable stitches for inside the wound and timing for the removal of the outer stitches, antibiotics etc) and always made me feel at ease and reassured that I was in very good hands and had no pain at all. Highly recommended!

Scott Martin

20:55 22 Mar 18

I have a great experience at the clinic this afternoon. The Receptionist can very efficient and professional as well as the nurse. The doctor was very thorough. Coming from Canada I was very happy with the minimal wait time of 5 minutes! At home we can easily wait 2-3 hours.

Barrett Nixon

20:11 21 Mar 18

Best medical experience I've had in years! I walked in and received immediate attention from the very professional staff. It was an excellent facility and I felt completely confident in the care I was receiving. I was quickly attended to and back on my way in no-time. I would highly recommend them to anyone looking for sound medical attention. This is a real top notch facility here in the Cayman Islands.

Robin Gandy

02:36 25 Feb 18

Visited Doctors express on a Sunday, firstly the receptionist was efficient, well mannered on the whole very professional I was asked to sit in reception no sooner was I seated then the nurse came to take me to the examination room, I had flu symptoms, she carried out the prelimary examination then tested for the flu virus which turned out negative, the doctor then came to carry out her examination. I was prescribed medication and left the facility within 40 minutes. The following day another doctor did a follow up call asking how I was feeling. All I can say to sum up is that Doctors Express is clean,efficient and provides a high standard of urgent care. Just what Cayman needs Thank you

Renee Benfari

03:44 10 Feb 18

The Doctors Express Urgent Care was fantastic. I called 20 minutes prior to closing (9 pm) and they promised they would wait for me to arrive and would see me. The center is brand new, clean, and setup very efficiently. The staff was genuinely friendly and caring. Treatment was appropriate and staff emailed my prescription to the pharmacy closest to my hotel. They had a cab called and ready to take me back to my hotel when my appointment was completed. I traveled to the urgent care alone and felt 100% safe in their care. This is the urgent care to visit if you are sick in Grand Cayman.

Caitlin Crumpton

19:20 05 Feb 18

I had a wonderful experience at Doctors Express. The receptionist was very friendly and took time to explain our insurance coverage. Dr. Palmer was thorough and called to check on me the next day. The office is clean and modern which is hard to find in Cayman. They even put Peppa Pig on in the lobby to entertain my daughter while we waited! I would definitely recommend this place to a friend.

Chris D

17:59 03 Feb 18

Went to Doctors Express today with a bad ankle. Winnie quickly checked us in and we saw Dr. Palmer quickly. Dr. Palmer did a very thorough exam. After the X-ray, they confirmed just tendinitis. I got a brace and a Rx and on my way. Feeling great now. Great job DE! Thanks.

Kathryn Bonzon Smith

18:31 30 Jan 18

Never been this satisfied with the hospital service here in Cayman Island. its definitely worth it going there. Doctor Palmer is the best, I appreciates her follow ups the next day, making sure her patients are doing well, or if not will let you know that you can call her if anything. the nurse Kathryn is very nice and will make you feel comfortable while your there. The receptionist is very nice and will make sure you've got everything you need. Overall this place is worth trusting to.

Simeon

00:13 24 Jan 18

Extremely kinda people and they have always greeted me with a smile. It’s Clean and comfortable inside as well. Very little waiting time for seeing a doctor whether by appointment or walk in. in and out in 15-20 minutes. Highly reccomend to anyone who dislikes waiting or highly values their time.

Chief Financial Officer

00:48 23 Jan 18

I visited this office on a local holiday, when the other urgent care facilities were all closed. The facility was new and very clean. All staff members were professionals (which is not always easy to find). I highly recommend Doctors Express Medical Center in Grand Cayman.

Nolan Straabe

17:21 29 Dec 17

Great experience and wonderful service! Our son became ill after arriving on the island. We chose this place after reading the reviews. I can say that the reviews are spot on. Everyone was professional and courteous. The fees were very reasonable as well. Thank you so much for helping our family!

stephanie s

12:52 21 Nov 17

Had the most amazing experience I’ve ever had at a clinic. Was in and out In 15 mins, and everyone was so nice and accomodating, from the front secretary to the lovely nurses and the amazing doctor! Highly recommended by this very grateful Canadian!

Elaine Heausler Gomez

01:55 06 Nov 17

Everyone was friendly, professional, and knowledgable. I was very impressed with the attentive care we received as well as the follow up from the doctor the very next morning. The facility is very clean, comfortable and with some of the best technology I've seen in Cayman. I hope we don't need to go back soon, but if we do I wouldn't hesitate to take myself or my family to Doctors Express.

Thalia Pennington

15:40 31 Oct 17

We visited for the first time last week. My daughter was not feeling well. We were processed very quickly and saw the doctor within a few minutes. What a pleasant experience for a medical facility! Everything was so clean, and everyone was so nice and professional. We were in and out in about 45 minutes. Contrary to what I had previously heard, the price of the services were very reasonable. The next day we received a follow up call from the doctor which was very impressive. We highly recommend Doctors Express!

Kira Basciano

22:57 18 Oct 17

Amazing staff and immaculate facility! I came in here with some nasty mosquito bites on my face and they sorted me right out and were upfront with the costs of everything from the start which was nice as I was paying out of pocket. Definitely one of, if not the nicest urgent cares I’ve ever been to

Sinead Arthurs

18:22 12 Sep 17

We visited Doctors express on a Saturday afternoon when my son fell and split his head open. His normal doctor was closed and I didn't want to sit in the E.R for 6 hours as I needed to get home to my other children, so we decided to go to Doctors Express. The receptionist Ali was very welcoming and friendly, she also very knowledgeable on all the insurance details and charges. Dr Palmer was very thorough and gave my son a full check up and patched him back up. We were in and out in about 40 minutes, which was great. We got a follow up call the next day to check on him and back on Monday for a check up, which was included. Very happy with the service we received, great service.

Najoua Ebanks

22:25 09 Sep 17

Amazing! We are most grateful for Doctors Express. Our son developed an extreme allergic reaction which was quickly identified as an emergency when we walked into the lobby. We were rushed straight away to the nurse and doctor. Within minutes all vitals were assessed and he was immediately medicated and monitored. Extremely attentive and knowledgeable! We cannot thank you enough at Doctors Express!!!

Jennifer Moseley

23:57 19 Aug 17

This was my first time visiting but I had the best experience! I went on a weekend at around 5pm so came due to inability to go anywhere else as my normal doctor's office was closed and wow was I impressed! I was seen very quickly by a nurse and doctor and cared for very well during my time there. The facilities are very clean and everyone working there is very friendly and compassionate and genuinely want to make you feel comfortable and get you feeling better as soon as possible.

Karlene Thompson

15:13 13 Aug 17

Receptionist was warm and welcoming. Nurse came out to escort me to treatment room not long after filling out the form,. Dr Palmer took time and was thorough with the checks and ordered an X-Ray which was very quick, no waiting time. Following morning I received a call from Dr Johnson to see how I was doing. I'll need to stay off my foot for a week. Looking forward to going back to Doctors Express and highly recommend this facility.

Geoffrey Grizzel

16:58 11 Aug 17

Greeted by friendly reception who took my relevant info. Within 5 minutes a nurse came and got me from waiting room and took me to a private treatment room. Took my vitals with modern wireless equipment which were very efficient. Both nurse and doctor were kind thorough and knowledgeable . Tests and X-ray came back within a few minutes. In and out in under an hour. Overall a positive experience and will be returning for any future illnesses or ailments.

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