Doctors Express’ state-of-the-art facility offers medical treatment in a comfortable, relaxing environment, with the highest levels of customer care.
Upon entering Doctors Express, you will be greeted by a member of the Doctors Express team, who will be happy to answer any questions you may have. You will be asked for identification and your health insurance details. If this is your first time visiting Doctors Express, you will be asked to check-in on our iPad kiosks.
In our bright, spacious reception area, you can enjoy TV, WiFi, and an assortment of reading materials while you briefly wait.
Next, a member of our clinical team will guide you into an exam room to take your vital signs and other relevant health information and medical history in advance of meeting the physician.
Patient privacy and peace of mind is of the greatest importance to us.
Once completed, you will be evaluated by one of our physicians who will review your symptoms, conduct a thorough examination, and determine if any further testing is required. For your convenience Doctors Express offers laboratory testing, digital x-ray and full pharmacy services, on-site.
After the physician has completed their comprehensive investigations and reached a conclusive diagnosis, a member of our clinical team will return with the discharge instructions and any prescriptions.
At times patients will require follow-up with or referral to another specialist, transfer to an emergency department, or direct hospitalisation. Doctors Express will help facilitate that process for you if necessary.
At Doctors Express we are with you every step of the way to ensure you receive the care and attention you need.